4 June 2020

Aurora Power is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Aurora Power Web site and governs data collection and usage. By using the Aurora Power website, you consent to the data practices described in this statement.

Collection of your Personal Information

Aurora Power collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Aurora Power also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Aurora Power. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Aurora Power for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Aurora Power Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Aurora Power public message boards, this information may be collected and used by others. Note: Aurora Power does not read any of your private online communications.

Aurora Power encourages you to review the privacy statements of Web sites you choose to link to from Aurora Power so that you can understand how those Web sites collect, use and share your information. Aurora Power is not responsible for the privacy statements or other content on Web sites outside of the Aurora Power and Aurora Power family of Web sites.

Use of your Personal Information

Aurora Power collects and uses your personal information to operate the Aurora Power Web site and deliver the services you have requested. Aurora Power also uses your personally identifiable information to inform you of other products or services available from Aurora Power and its affiliates. Aurora Power may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Aurora Power does not sell, rent or lease its customer lists to third parties. Aurora Power may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Aurora Power may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Aurora Power, and they are required to maintain the confidentiality of your information.

Aurora Power does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Aurora Power keeps track of the Web sites and pages our customers visit within Aurora Power, in order to determine what Aurora Power services are the most popular. This data is used to deliver customized content and advertising within Aurora Power to customers whose behavior indicates that they are interested in a particular subject area.

Aurora Power Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Aurora Power or the site; (b) protect and defend the rights or property of Aurora Power; and, (c) act under exigent circumstances to protect the personal safety of users of Aurora Power, or the public.

Use of Cookies

The Aurora Power Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Aurora Power pages, or register with Aurora Power site or services, a cookie helps Aurora Power to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Aurora Power Web site, the information you previously provided can be retrieved, so you can easily use the Aurora Power features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Aurora Power services or Web sites you visit.

Security of your Personal Information

Aurora Power secures your personal information from unauthorized access, use or disclosure. Aurora Power secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Aurora Power will occasionally update this Statement of Privacy to reflect company and customer feedback. Aurora Power encourages you to periodically review this Statement to be informed of how Aurora Power is protecting your information.

Contact Information

Aurora Power welcomes your comments regarding this Statement of Privacy. If you believe that Aurora Power has not adhered to this Statement, please contact Aurora Power at info@aurorapower.net. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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